FAQ

Frequently Asked Questions

Welcome! Here are the most common questions about IH8, our oversized streetwear, shipping, and policies.

ABOUT THE BRAND

What does IH8 mean?

IH8 is a minimalist oversized streetwear brand from Miami focused on emotional honesty and anti-hate expression.
Our designs express universal feelings — not political messages and not directed at any group, ideology, or country.

Are your shirts political?

No. IH8 messages are not political and do not target any group or identity.
They express personal emotions and promote peace, compassion, and anti-hate awareness.

PRODUCT / SIZING / CARE

Are IH8 shirts oversized?

YES — all IH8 tees are intentionally designed with an oversized, relaxed, modern streetwear fit.
If you prefer a more fitted look, choose one size down.

How do I choose my size?

Our shirts run oversized.
General guide:

  • Choose your usual size for relaxed look

  • Size down for fitted look

  • Size up for extra baggy streetwear style

A detailed size guide is coming soon.

How do I wash my IH8 shirt?

To keep your print and fabric in top condition:

  • Machine wash cold

  • Turn shirt inside out

  • Tumble dry low or air dry

  • Do not bleach

  • Do not iron directly on the print

SHIPPING

How long does shipping take?

Within the USA:

  • Standard: 3–7 business days

  • Expedited: 2–4 business days

  • Express: 1–2 business days

International:

  • 7–21 business days depending on the region

Do you ship internationally?

Yes! We ship to most countries.
Customers are responsible for customs duties or taxes.

How long does it take to process my order?

Processing time is 1–3 business days.
You’ll receive tracking info as soon as your order ships.

ORDERS & SUPPORT

Can I change or cancel my order?

You can modify or cancel your order within 12 hours of placing it.
After that, it may already be processing.

Email us ASAP:
📧 support@ih8.store

My package says delivered but I can’t find it.

Carriers occasionally mark packages as delivered early.
Please check:

  • Your building office

  • Your mailbox

  • Neighbors

  • Nearby areas

If you still can’t locate it, contact the carrier directly.
We’ll assist you with the claim process.

RETURNS & EXCHANGES

Do you accept returns?

Yes — returns are accepted within 30 days if the item is:

  • Unworn

  • Unwashed

  • In original condition

  • Free of stains, signs of wear, and odors

See our Refund Policy for full details.

Can I exchange for a different size?

Yes! As long as the item is unused and in original condition.
If your size is out of stock, we can offer a refund or store credit.

Do I need to pay for return shipping?

Customers are responsible for return shipping unless:

  • We sent a wrong item

  • The item arrived damaged

  • There was an IH8 error

PAYMENTS

What payment methods do you accept?

We currently accept:

  • Credit cards

  • Debit cards

  • Shopify Payments

  • PayPal

  • Apple Pay

  • Google Pay

Is my payment information secure?

Absolutely.
All payments on ih8.store are encrypted and processed through secure, PCI-compliant systems.

Still Need Help?

We’re here for you.
Email our support team anytime:
📧 support@ih8.store

IH8 — Hate Less. Express More.

Oversized streetwear with a message.